> ## Documentation Index > Fetch the complete documentation index at: https://docs.kuren.ai/llms.txt > Use this file to discover all available pages before exploring further. # Communication > Connect with your AI employees through email, SMS, and web chat Your AI employees can communicate through multiple channels. Each channel works just like you'd expect - no complicated setup or special protocols needed. ## Email Every employee gets their own email address, like [jeff@agent.kuren.ai](mailto:jeff@agent.kuren.ai). Anyone can email them directly, just like they would email any other person. ### Full email compatibility Your employees work with regular email, plain and simple. Everything you're used to with email just works: * Send and receive attachments * Use subaddressing (like [jeff+project@agent.kuren.ai](mailto:jeff+project@agent.kuren.ai)) * Forward emails to your employee * CC and BCC your employee on emails * Reply to existing threads * Full conversation history and context ### How email works When you create an employee, they automatically get their own email address at agent.kuren.ai. Share this address with anyone who needs to communicate with them - clients, colleagues, or anyone else. People email your employee just like they would email anyone: * Send a new email to your employee's address * CC them on existing conversations * Forward emails for them to handle * Reply back and forth in threads ### Email tips * Your employee's personality and instructions apply to all their email responses * They maintain full context throughout email threads * All emails are visible in your dashboard for transparency * Your employee responds naturally, just like a human would ## SMS Your employees are automatically assigned phone numbers. You can view each employee's number in the Employees tab at app.kuren.ai/employees. ### Using SMS SMS works just like regular texting: * People text your employee's number like they would text anyone * Your employee responds naturally in conversation * Send and receive images and files via MMS * All messages are logged in your dashboard * The conversation history is searchable ### SMS notes * Phone numbers use standard US/Canada format * Works with all major carriers * Your employee maintains context across the conversation * Standard messaging rates may apply based on your mobile plan ## Web Chat Chat with your employees directly in the dashboard for quick conversations and testing. ### Starting a chat Click the **Chat** button in the bottom right corner of your dashboard. Select an existing conversation or start a new one. You can have multiple conversations with the same employee. Type your message and press Enter. Your employee responds in real-time. ### Managing conversations Your web chat conversations are flexible and organized: * **Rename conversations** - Click the title to give it a meaningful name * **Search history** - All messages are searchable across all conversations * **Link to employees** - Each conversation shows which employee is responding * **Delete old chats** - Remove conversations you no longer need ### Web chat tips * Great for testing instructions before using email or SMS * Each conversation maintains its own context * Refresh the page if you need to sync with other team members' messages * Your employee's full capabilities are available in chat